The only devices that qualify are S21 Unlocked models. What devices can I buy for Galaxy Family Trade-In?.The types of devices eligible for trade-in may be updated at any time by Samsung. What device models can I currently trade in?Ĭlick Here for smartphone, smartwatches and tablet models that currently qualify for trade-in.Samsung will accept your Trade-In Device as eligible for trade-in even though it is cracked, if and only if, your Trade-In Device meets all other Device Eligibility Requirements in Section 5. If you select a Cracked device Offer at the time you purchase your New Samsung Product, then the Device Eligibility Requirement stated in Section 5.c above will not apply. The Offer is only available if the Trade-In Value for your selected Trade-In Device displayed on Samsung’s website or the App states that the value displayed is for the specified model device with a crack. In its sole discretion, from time to time Samsung may offer to accept certain model devices with cracks to the glass on the front (and back, if applicable) as devices that are eligible for trade-in (“Cracked device Offers”). If Samsung determines the device does not meet the minimum conditions, you will have seven days to request your device to be sent back to the original shipping address on file, free of charge, by visiting the My Orders page. Samsung will evaluate your device when we receive it, and if we determine that it does not meet the conditions described above, or if it is a device that is not eligible for trade-in under this promotion, then Samsung will value it at $0. What if Samsung determines that my device does not meet the minimum conditions or that my device is not an eligible device model for this promotion?. The FCC ID number can also be found in the user manual for each device. Sometimes it may be necessary to remove the battery pack to find the number. The FCC ID number can usually be found printed somewhere on the mobile device. J) Your device must be labeled with an FCC ID to show that it is certified for use in the United States under applicable FCC regulations. I) Before sending your device to Samsung, you must perform a factory reset on it and remove all personal information. H) Reactivation Lock, Google Factory Reset Protection, or any other anti-theft locking software must be disabled on your device G) At the time of trade-in, you must be the owner of the device. Devices with battery damage will be recycled and cannot be returned to you.į) Your device must have a fully functioning charging port that is able to support charging & data transfer. If your device does not fully charge, if the battery runs hot while charging, or if your device needs to be charged multiple times during the day, it could mean that your battery is damaged. A battery is swollen if your device screen or case begins to warp around your battery and bulges around the center. If a Cracked Device Offer applies, your device may have cracks anywhere, but all other conditions apply ĭ) Your device must not be on a banned list of any kind Į) Your Trade-In Device must not have a damaged or swollen battery.
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